Your characters and their data are tied to your game licenses. These are provided by the accounts you use when playing, such as your FiveM, Steam, and Rockstar Games accounts. When your licenses change, you won't be able to access data still tied to the previous identifiers.

You are able to reset your game licenses on our website to recover your lost characters. You be sent a secure link to the email linked to your Discord that you must click to confirm and finalize the process.